Privacy Policy

Information on the processing of personal data pursuant to and for the purposes of Art. 13 of the New European Regulation 2016/679 concerning the protection of individuals with regard to the processing of personal data (GENERAL DATA PROTECTION REGULATION – GDPR)

YOUR PRIVACY

Welcome to our Juliecassel.com website.

BRAND HOLDING SRL owner of the “Julie Cassel” brand collects and manages your personal data with the utmost care and adopts specific security measures to protect them. Below you will find all the information on how we process your personal data in relation to your browsing on Juliecassel.com and the use of the services offered.

If you want more precise information on how BRAND HOLDING SRL manages your personal data, read our Privacy Policy – Detailed information. Read also the “Cookie Policy” of Juliecassel.com which contains information on the use of cookies within the website and the conditions relating to our services. Some services may be subject to specific legal terms, in which case we will give you all the appropriate information from time to time.

DATA PROCESSING HOLDER

The Data Controller of your personal data is BRAND HOLDING SRL with registered office N° NA – 1012290 in ITALY – VAT number IT09153331211.

Contact the data controller at any time by sending a request from the website, by email to customerservice@juliecassel.com, by writing to the address of the BRAND HOLDING SRL headquarters for any clarification, question or need related to your privacy and processing. of your personal data.

TYPES OF DATA PROCESSED AND PURPOSES OF THE PROCESSING

BRAND HOLDING SRL processes the personal data you provide us when you complete an order and purchase goods, and those we collect while you browse or use the services offered on Juliecassel.com. BRAND HOLDING SRL can therefore collect data about you such as personal data (name and surname, shipping address and billing address), navigation data (IP address) and data on your purchasing habits.

 Your personal data are processed for the following purposes:

• conclude and execute the purchase contract for goods offered on Juliecassel.com;
• provide you with the services offered by Juliecassel.com;
• register on the Site and use the services reserved for registered users;
• manage your requests forwarded to our Customer Service.

 In the aforementioned cases, the processing of your personal data is legitimate as it is necessary to execute a contract with you or to provide you with the service you have specifically requested.

We also carry out statistical surveys and analyzes with aggregated and anonymous data to understand how users interact and use the Site, to improve the quality of our services.

However, only with your express consent, we process your personal data for:

• carry out commercial and promotional communication activities;
• customize the Site and commercial offers based on your interests.

SUBJECTS ENABLED TO PROCESS YOUR DATA

Your personal data are processed by the trained and instructed staff of BRAND HOLDING SRL as Data Controller. Your data may also be processed by our suppliers, previously evaluated and chosen for their reliability and competence, for organizational and functional needs relating to the provision of services on Juliecassel.com. If some of these subjects were to be based in non-EU countries, the transfer of your personal data to these countries will be in compliance with the guarantees provided by law.

DATA RETENTION PERIOD

Your personal data is kept for a limited period of time which depends on the purpose for which it was collected. At the end of this period, your personal data will be irreversibly deleted or in any case made anonymous. Depending on the purpose of the processing, the retention period changes: for example, data collected following the purchase of goods on Juliecassel.com are processed and stored in compliance with administrative and accounting formalities in accordance with local tax legislation (ten years); the data used to send you our newsletters are kept until you ask us to stop sending them.

YOUR RIGHTS

You can, at any time, withdraw your consent to the processing, know what your personal data are in our possession, their origin and how they are used, request their updating, rectification or integration as well as, when required by current provisions, the cancellation, limitation of treatment or oppose their treatment. You can also request to receive your personal data in our possession in a format readable by electronic devices and, when possible, to transfer them directly to a third party indicated by you.

You can lodge a complaint with one of the competent supervisory authorities for compliance with the rules on the protection of personal data (for Italy it is the Guarantor for the Protection of Personal Data – http://www.garanteprivacy.it/), if you believe that the processing of your personal data has been carried out illegitimately.

NOTE

This information may undergo changes and additions over time, we therefore invite you to periodically check its contents. Where possible, we will try to inform you promptly of the changes made.

PRIVACY POLICY – Detailed information

GENERAL INFORMATIONS

BRAND HOLDING SRL with registered office N° NA – 1012290 in ITALY – VAT number IT09153331211, is the Data Controller, that is, the person who decides how and why to process your personal data.

You can always contact BRAND HOLDING SRL by writing to the above address or by sending an email to customerservice@juliecassel.com.

TYPE OF PERSONAL DATA COLLECTED

The categories of personal data that BRAND HOLDING SRL collects and processes when you browse Juliecassel.com are the following:

 we collect the personal data necessary to complete and execute your purchases on Juliecassel.com such as name and surname, e-mail address, shipping address, billing address, telephone and payment details;

we collect your email address when you sign up for our newsletter service;

we process the personal data you provide us when you contact our Customer Service in order to be able to provide you with the assistance requested;

• we collect and use your personal data for marketing purposes when you give us your consent;
• to register your account, we collect your name and surname, e-mail address, password and information on your access to the reserved area of the Site.
• in the case of account authentication via external social networks (Facebook, Google ..), we collect your e-mail address from these third parties which is necessary to register / authenticate on Juliecassel.com.
• we collect other personal data such as date of birth or gender only with your express consent: by analyzing this data we can process information regarding your interests and preferences regarding our products and services, with the aim of presenting you with proposals and offers in line with your tastes.
• we collect information about your browsing on Juliecassel.com (pages you visit and interactions on the page) and save it on our servers.

 BRAND HOLDING SRL does not process personal data relating to minors. By accessing Juliecassel.com and using the services offered by BRAND HOLDING SRL, you declare that you are of legal age.

USE OF PERSONAL DATA

BRAND HOLDING SRL collects and processes your personal data for the following purposes:

• conclude and execute the purchase contract for the products offered on Juliecassel.com. In particular, the personal data necessary for the execution of the contract are requested, such as payment, anti-fraud checks if you choose to pay by credit or debit card, billing, product shipping and any return management.
• registration on the Site and use of the services offered to registered users. This activity is only possible by entering some personal information, necessary to ensure the identification of the specific user and the performance of the services offered to registered users
• provision of the services offered on Juliecassel.com. In relation to the specific characteristics of each service BRAND HOLDING SRL collects personal data necessary for the performance of the same.
• to be able to satisfy your requests sent to our Customer Service.
• for the CVs sent to us, the information contained therein will be used exclusively to evaluate the compatibility with any open positions. CVs are kept for a maximum period of six months.
• statistical analysis and surveys. Some information on the use of the Site is used to carry out statistical analyzes and surveys in order to improve our offer and our services;
• subject to your express consent, the contact details provided may be used for commercial communications on our products and services, offers and promotions, exclusives, new arrivals, etc.

Furthermore, always with your consent, such data may be used as part of market research and surveys for the detection of satisfaction. These communications will take place exclusively in the manner you have chosen (via e-mail, SMS, telephone, paper mail, Whatsapp).

only with your consent, BRAND HOLDING SRL will be able to personalize your experience as a registered user on Juliecassel.com, proposing you advances and offers in line with your tastes and sending you personalized commercial communications according to your interests, these communications will take place exclusively in the manner you have chosen (via e-mail, SMS, telephone, paper mail, Whatsapp).

If you do not wish to receive further communications from BRAND HOLDING SRL or change your consents, you can notify us by simply clicking on the appropriate “unsubscribe” link at the bottom of each communication, accessing your account on the Juliecassel.com site, contacting our Customer Service or by writing to the above address or to the email address customerservice@juliecassel.com.

We inform you that you may receive further communications from us even after submitting your unsubscribe request, as some submissions may have already been planned, our systems may take some time to process your request.

In relation to all the activities indicated above, we will process your personal data mainly through IT and electronic tools; the tools we use guarantee high safety standards, in full compliance with current legislation.

LEGAL BASIS OF THE PROCESSING

We process your personal data only in the presence of one of the conditions provided for by current legislation, and specifically:

FOR THE CONCLUSION AND EXECUTION OF A CONTRACT OF WHICH YOU ARE A PARTY

Only the minimum information necessary for the execution of the contract to which you are a party is used. This basis legitimizes the processing of personal data that takes place in the following activities:

• conclusion and execution of a purchase contract for the products sold on Juliecassel.com.
• registration on the Site and use of services reserved for registered users;
• provision of services offered on Juliecassel.com.
• management of requests by the Customer Service.

The provision of your personal data for these activities is a contractual obligation. If you do not wish to provide us with the requested data, it will not be possible to conclude or execute the contract and your requests.

TO FOLLOW A LEGAL OBLIGATION

In the face of the emergence of legal obligations to which BRAND HOLDING SRL is required in accordance with tax provisions and other regulations to which BRAND HOLDING SRL is subject, your personal data are necessary and will be processed to fulfill the aforementioned legal obligations.

The processing of CVs spontaneously sent to BRAND HOLDING SRL is legitimate as it is expressly authorized by a law, which specifies that in this case the consent of the person to whom the personal data refers is not required.

FOR OUR LEGITIMATE INTEREST

Some of your personal data that you provide to us in case of purchase of products or services on Juliecassel.com, may be processed to carry out anti-fraud activities: there is a legitimate interest in carrying out this activity to prevent and prosecute any fraudulent activity.

ON THE BASIS OF YOUR CONSENT

Marketing activities, opinion polls, market research and analysis of your browsing and consumption habits are all subject to your explicit consent. Providing us with your personal data for these activities is absolutely optional.

AUTHORIZED TO TREATMENT

Your personal data are processed by BRAND HOLDING SRL internal staff who are specifically trained and authorized to process them.

Your personal data will also be transmitted to third parties used to provide our services; these subjects all offer a suitable guarantee of compliance with the rules on the processing of personal data. These subjects have been designated as data processors and carry out their activities according to the instructions given by BRAND HOLDING SRL and under its control.

The third parties in question belong to the following categories: banking operators, internet providers, companies specialized in IT and telematic services; couriers; companies that carry out marketing activities; companies specializing in market research and data processing, consulting firms.

The updated list of data processors and persons in charge of processing is kept at the registered office of the Data Controller.

Your data may be transmitted to the police forces and to the judicial and administrative authorities, in accordance with the law, for the detection and prosecution of crimes, the prevention and protection from threats to public security, to allow BRAND HOLDING SRL to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

WEB PUSH NOTIFICATION

Depending on the device you browse from, you may receive, with your consent, push notifications about our offers or news. To disable notifications, depending on the platform and / or browser used, follow the steps listed below:

Desktop: Right click on the notification> disable notifications from Juliecassel.com.

Mobile: Access the notification center> Site parameters> Notifications> Block notifications from Juliecassel.com.

Common browsers:

• Chrome: Settings> Show Advanced Settings> Privacy – Content Settings> Notifications – Manage Exceptions> Enter Juliecassel.com and select “Block”
• Firefox: Options> Contents> Notifications – Choose> Juliecassel.com – “Block”
• Safari: Preferences> Notifications> From here set the selector to “Reject”
• Microsoft Edge: Menu> Settings> View advanced settings: “Website permissions” and “Manage” section.

EXTRA-EU DATA TRANSFER

Some of the third parties who process your data may be based in countries outside the European Union. However, the transfer of your personal data to these subjects and these countries will only take place if an adequate level of data protection is offered or after the conclusion of specific agreements for the safeguarding and protection of your personal data.

DATA RETENTION PERIOD

Your personal data is kept for a limited period of time which varies according to the type of activity envisaged by the processing. After this period, your data will be permanently deleted or in any case made irreversibly anonymous.

In any case, for technical reasons, the termination of the processing and the consequent definitive cancellation or irreversible anonymization of the related personal data will be final within thirty days from the terms indicated below.

Your personal data is stored in compliance with the terms and criteria specified below:

• data collected to conclude and execute contracts for the purchase of goods or services on Juliecassel.com: they are kept until the administrative-accounting formalities have been completed. The billing data will be kept for ten years from the billing date;
• data of registered users: they are kept until you request the cancellation of your profile;
• data relating to the payment: they are kept until the certification of the payment and the conclusion of the related administrative and accounting formalities resulting from the expiry of the right of withdrawal and the terms applied for contesting the payment (credit or debit card data are not stored) ;
• data related to user requests to our Customer Service: they are kept until your request is satisfied;
• data collected in the context of the use of services offered on Juliecassel.com. : they are kept until the termination of the service or the cancellation of the subscription to the service by the User;
• data related to user requests to our Customer Service: they are kept until your request is satisfied;
• CVs: they are kept for six months from receipt;
• data provided for commercial communications activities, opinion polls and market research: they are kept until the user requests to interrupt the activity
• data used to personalize the Site and to show customized commercial offers: they are kept until the user requests the cessation of the activity
• data used for carrying out market research and surveys for the detection of satisfaction: until the User requests the cessation of the activity.

YOUR RIGHTS

You can exercise your rights at any time with reference to any specific data processing by BRAND HOLDING SRL. These rights consist of:

• access and modification of data: you have the right to access your personal data and to request that it be corrected, modified or integrated with other information. If you wish, we will provide you with a copy of your data in our possession.
• withdrawal of consent: you can revoke at any time a consent you have given for the processing of your personal data in relation to any activity for marketing purposes (for example, sending commercial and promotional communications, carrying out market research and surveys , personalization of the website and commercial offers). Withdrawal of the consent, we will promptly cease the processing of your personal data based on this consent, while different treatments or based on other assumptions will continue to be carried out in full compliance with the provisions in force.
• opposition to the processing of personal data: you have the right to object at any time to the processing of your personal data carried out on the basis of our legitimate interest, explaining the reasons that justify your request; before accepting it, BRAND HOLDING SRL will have to evaluate the reasons for your request.
• cancellation of personal data: in the cases provided for by current legislation you can request the cancellation of your personal data. Once your request has been received and examined, if legitimate, we will promptly terminate the processing and delete your personal data.
• temporary limitation of the processing of personal data: in this case BRAND HOLDING SRL will continue to keep your personal data but will not process them, subject to legal exceptions. The limitation of the processing may be requested in case of dispute of the accuracy of your personal data, of unlawful processing, of exercising your right in court and in case of opposition to the processing, in the period in which we evaluate the reasons for your request. .
• transfer of your data to a person other than BRAND HOLDING SRL (“right to data portability”). You can ask to receive your data, where technically possible, your data may be transferred directly to a third party indicated by you.

In order to exercise the rights described above, you can contact us by writing to the address of the Data Controller indicated above.

To ensure that our users’ data are not infringed or illegitimate use by third parties before accepting the request, we may proceed with a verification of the identity of the applicant.

SECURITY MEASURES

Your personal data is processed with specific technical and organizational security measures, aimed at preventing illegitimate or fraudulent use. In particular, we use security measures that guarantee: the pseudonymisation or encryption of your data; confidentiality, integrity, availability of your data, the ability to recover in the event of a data breach. Furthermore, BRAND HOLDING SRL undertakes to regularly test, verify and evaluate the effectiveness of technical and organizational measures in order to ensure continuous improvement in the safety of processing.

COMPLAINTS

If you believe that the processing of your personal data has been carried out illegitimately, you can lodge a complaint with one of the competent supervisory authorities for compliance with the rules on the protection of personal data. In Italy, the complaint can be presented to the Guarantor for the Protection of Personal Data.

More information on the methods of presentation are available on the website of the Guarantor, at https://edps.europa.eu/_en

INFORMATION UPDATES

This privacy statement may undergo changes and additions over time. We invite you to periodically check the contents: where possible, we will try to promptly inform you about the changes made and their consequences

The updated version of the privacy policy, in any case, will be published on this page, indicating the date of its last update.

LEGISLATIVE REFERENCES

The processing of your personal data is carried out by BRAND HOLDING SRL in full compliance with the regulations on the subject provided for by the General Data Protection Regulation (EU) 2016/679, the rules on the processing of European personal data and the provisions of the European Data Protection Supervisor www.edps.europa.eu/_en