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Delivery Time & Costs
DELIVERY INFORMATION
Depending on the shipping service selected, orders placed on juliecassel.com could be delivered any day of the week. Express shipping is available to all destinations while standard shipping is only available in some countries.
If the delivery time of the ordered product is delayed compared to the delivery time indicated on the website prior to the order, Julie Cassel agrees to promptly notify the Customer by e-mail.
Up to the time of shipment, the Customer has the right to cancel or modify the order, exclusively by following the procedures on the site. The cost of each shipment, the amount of which may vary depending on the method of delivery and payment as well as the country of destination and the total amount of the order, is added to the total price of each purchase and is clearly indicated and communicated to the Customer before the conclusion of the Purchase Agreement, within the website.
All shipping options available for your order and destination will be viewable at checkout.
DELIVERY TIME
Express shipping is available for Italy with delivery within 2-4 days, for most of Europe and the US with delivery within 2-5 days. Available for the rest of the world with delivery within 3-7 days.
Standard shipping service is available for Italy with delivery within 3-6 days.
Our shipping times should be used only as a guide and are based on the time at the time of shipment. Julie Cassel cannot take responsibility for delays due to customs clearance or a failed payment, but we try in any case to minimize any delays.
Your orders can be delivered by DHL, DPD, GLS, TNT FEDEX
After placing an order, you will receive an email containing all the details. We may contact you if more information is needed to verify your payment. Once your order has been approved, it will be shipped within 2 business days for products in stock, and within 5-10 business days for products that are coming in and/or in restocking.
SHIPPING COST
Prices may be subject to additional charges at checkout depending on the size of the box. For example, boots.
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ITALY € 4,90
FREE SHIPPING ORDER UP TO € 150,00
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ITALY Major Islands € 6,90
FREE SHIPPING ORDER UP TO € 150,00
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ITALY Remote Islands € 9,00
FREE SHIPPING ORDER UP TO € 150,00
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Europe Zone 1 € 15,90
Austria, Belgium, France, Germany, Liechtenstein, Netherlands - FREE SHIPPING ORDER UP TO € 250,00
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Europe Zone 2 € 16,90
Denmark, Finland, Greece, Ireland, Portugal, Spain, Sweden - FREE SHIPPING ORDER UP TO € 250,00
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Europe Zone 3 € 17,90
Bulgaria, Czech Republic, Hungary, Poland, Portugal, Romania, Slovakia, Slovenia - FREE SHIPPING ORDER UP TO € 250,00
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USA & CANADA € 25,60
RETURN SHIPPING COST (Easy return service)
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Italy € 9,00
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Italy - REMOTE ISLANDS € 12,00
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Europe Zone 1 € 18,45
Austria, Belgium, France, Germany, Liechtenstein, Netherlands
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Europe Zone 2 € 21,90
Denmark, Finland, Greece, Ireland, Portugal, Spain, Sweden
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Europe Zone 3 € 23,50
Bulgaria, Czech Republic, Hungary, Poland, Portugal, Romania, Slovakia, Slovenia
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USA & CANADA € 42,00
The customer can also send the return independently with the written authorization of Julie Cassel.
For all orders shipped outside the EU – Any customs duties are paid by the customer and calculated by the customs of the destination country.